Healthcare · Custom system
MD Clinic
18%Fewer no-shows
01Why they came
A clinic losing revenue and schedule slots to no-shows: patients booked weeks ahead, forgot, and empty chairs cost the practice every day.
02What we saw
Reminders existed but were generic and mistimed — a single SMS the night before, easy to miss and too late to rebook the slot if the patient couldn’t make it.
03What we built
A Firebase-backed appointment notification system with smart reminders: the right message, at the right times, on the channels patients actually check.
- Firebase
- Notifications
- Healthcare
04What happened
No-shows dropped 18%, and patient satisfaction reached 92%.
- Fewer no-shows
- 18%
- Patient satisfaction
- 92%
05Their world now
A fuller schedule without hiring anyone to chase confirmations.
Built by Synk